May 9-11 | $3,750
September 12-14 | $3,750
We can teach this workshop to your employees inside your company for 1/3 the cost per person and save you travel, time, and money.
Managers and informal leaders are now expected to be psychologists too, handling a diverse range of communication challenges for which they were never trained. Managers today are asked to listen to highly emotional employees, resolve a constant barrage of conflicts, motivate a workforce with diverse values and expectations, create teams out of groups who had only worked as individuals. Couple that with fewer rewards and punishments being available to most managers. Relationship is the key way work gets done now. PRODUCTIVE RELATIONSHIPS© has been teaching people how to do just that for more than 20 years. Teaching leaders the real skills and practical philosophy that allows them to build the relationships they need to get the job done everyday. The course is highly experiential and taught through the real problems people bring with them to class.
• Participants will be able to listen to difficult conversations and give accurate feedback of both facts and feelings in highly emotional situations rather than block communication that gets "too emotional".
• Participants will experience the power of self disclose in developing relationships.
• Participants will know how to resolve conflict rather than avoid or escalate it.
• Participants will develop an in-depth understanding of where they err on the
continuum of being too responsible versus not responsible enough. This concept is developed through out the course in multiple contexts.
• Participants will significantly increase their ability to both give and receive acknowledgement.
The expected overall outcome of the course is: participants will be able to create better relationships by virtue of the way they handle the day to day problems and interactions so that more work gets done with less stress on both managers and employees.
Organizations that have participated in Productive Relationships© include:
Procter & Gamble, Steelcase, Inc., Johnson & Johnson, Hewlett Packard, Kimberly Clark, Arizona Public Service, Scottsdale Insurance Co., Coors Brewing Co.